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Frequently Asked Questions

A primer to get started developing on the Twenty Over Ten platform.

Does Twenty Over Ten support custom code?

Adding code to your site is an advanced modification that falls outside of the scope of Twenty Over Ten support.

If you use custom code, we might ask you to remove it while troubleshooting other issues with your site. Determining whether custom code is at the root of a problem can be an important troubleshooting step.

What code can I add to my site?

You are able to add client-side code to your website

Client-side code is code that is sent to and executed by a browser. The following code types are allowed on our platform:

  • HTML
  • CSS
  • JavaScript

You cannot add server-side code to your website

Server-side code is handled by a server, not by a browser. Here are examples of server code:

  • PHP
  • ASP.NET
  • Python
  • Java

What’s the differences between HTML, CSS, and JavaScript?

HTML (HyperText Markup Language)
This is code used to add content to your pages. Think of it as the physical "brick-and-mortar" of your website. When you edit page content, you're using HTML.

CSS (Cascading Style Sheets)
This is code used to style and design your website, including fonts, colors, and spacing. All of our frameworks come with built-in CSS and style options within your Site Settings panel. Our Custom CSS area is where you add CSS to your website.

JavaScript (HyperText Markup Language)
This is code used to create interactions on your pages, including slideshows, quote rotators, blog feed injections, etc.

Why doesn’t my code appear when I’m logged in?

As a security measure, sometimes code will not render as expected when you're logged in, even if your visitors can see it. This happens when you have code that manipulates editable areas on your website.

Can I get support from Twenty Over Ten with my custom code?

If you’re writing custom HTML, CSS, or JavaScript, we won’t be able to help you troubleshoot your code, as this falls outside the scope of our included support. You’re responsible for all custom code added to your website.

Additionally, we can’t guarantee adding custom code will be fully compatibility with Twenty Over Ten. While we can’t help further, here are some resources that can point you in the right direction: